Situated 4 km from Xoximilco Theme Park, the 5-star Haven Riviera Cancun hotel features a bureau de change and a lift. The resort provides a 24-hour front desk and late check-out service and also has a fitness area and a swimming pool.
The Haven Riviera welcomes guests to 333 air-conditioned rooms. Some of them come with a TV along with a coffeemaker and a mini-bar. They have a spacious interior. Enjoy views of the sea, while staying at the property.
A sun deck and an outdoor pool area can be provided at a surcharge. On-site entertainment options, featuring live performances and a nightclub, are organised at the Haven Riviera Cancun. The property features water sports activities, snorkelling, and diving. The accommodation has a full spa and a wellness centre featuring a Turkish steam bath, a Turkish steam room, and a hot tub. The designer Haven Riviera offers a business centre where guests can use a work desk and a photocopier.
The restaurant offers a free buffet breakfast. Guests can try refreshing drinks in the lounge bar where a billiards table and a TV await them too.
The property is a great place to stay due to its beachfront location in Cancun. The intimate hotel offers free access to a private beach with loungers and beach umbrellas. Ventura Park Cancun is 15 minutes' drive from this accommodation. For those travelling from afar, Cancun airport is 20 minutes' drive away.
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Here you can find verified reviews our users posted on this website
Neil
2024-02-08
Loved the peaceful vibe, the tasty food, and the attentive staff. Spa was relaxing, and the infinity pool was amazing for chilling out. The only downside was the noisy wedding parties, which disrupted the calm atmosphere occasionally. Great vacay overall, and definitely plan on coming back for a fourth time 😊.
Graeme
2024-02-02
Omg, the heated pool on the balcony was amazing! 🏊♂️ breakfast was awesome, but staff was a bit unfriendly and the noise from construction was a bummer.
Rodney
2023-11-14
Great staff, pools, and dining options. Loved the Serenity room with ocean view. Minor cons like beach upkeep and dress code for restaurants. Must-try Aperol Spritz! But mold smell in our room was a downside. Overall, a rejuvenating experience!
Dan
2023-09-03
The swim-out rooms were an absolute delight. It felt like having my own private oasis, reminiscent of those lavish celebrity homes that grace the covers of glossy magazines. The convenience of stepping into the pool directly from my room was truly luxurious and made my stay a unique and unforgettable experience.
Seaweed odor.
Alan
2023-08-24
I always choose this place for my stay for its top-notch service, stunning beach access, and amazing amenities. The first stay was memorable as the staff helped me find a lost treasure. With Wi-Fi, 24-hour service, and a variety of activities, this place suits me perfectly. I'll be back for a city break.
Kevin
2023-08-12
The rooms at Haven Riviera Cancun were like a dream come true for me. The king size bed, personalized mini-bar, and aromatherapy were so luxurious and made me feel like royalty. The swim-out rooms and 24-hour room service were just the icing on the cake.
Some guests might find the personalized mini-bars a bit limiting in terms of options.
Michael
2023-08-04
The highlight of our stay was definitely the beautiful pools and the attentive staff. We enjoyed lounging by the pool, sipping on cocktails, and taking part in the various activities offered. Despite a few minor inconveniences, the overall experience was delightful and we left feeling relaxed and rejuvenated.
Ben
2023-07-29
The staff at the resort were truly amazing, from Christian's creative cocktails to the entertaining pool activities. The variety of restaurants and BBQs were a hit, especially the Asian cuisine. However, the lack of communication prior to check-in and the distance from Cancun were downfalls. Despite the rough beach and some staff expecting tips for minimal service, the overall experience was positive, with exceptional food and a comfortable room.
Alex
2023-07-20
Our room was spacious with a great view and a bathtub on the balcony. The staff was very helpful in quickly fixing a leaking toilet. we enjoyed our stay at Haven Riviera Cancun.
Dick
2023-06-29
I recently had an amazing stay at Haven Riviera. The staff were friendly, helpful, and efficient. The breakfast buffet was exceptional and the room service options were great. I loved the ocean views from my 3rd floor room. The bartenders were fabulous and the resort had everything I needed. The private swim out pools and hot tubs on the outside porch were a highlight. I'll definitely be back!
I do recommend this hotel.
Phil
2023-06-29
Our stay at this resort was overall quite enjoyable. We particularly enjoyed the spa and the large pool situated by the ocean. Although some restaurants were better than others, breakfast at the buffet had a great variety of foods. The updated rooms and bathrooms were clean, and staff service was excellent.
There were some drawbacks during our stay. The beach was impossible to enjoy due to seaweed and odor issues.
Alexander
2023-06-19
the spacious room provided exclusive advantages such as a jacuzzi and towel service by the pool. the indoor swimming pool was relaxing and the spa center provided an enjoyable experience with massages.
The sauna and steam room facilities were not available for use and the outdoor swimming pool was chilly. the sun loungers and beach umbrellas provided a comfortable and relaxing environment.
Donald
2023-05-21
The staff at the pool were friendly, but the restaurant service lacked finesse. The serenity pools were delightful, and the drinks were top-notch. The beach had a seaweed issue initially, but the overall experience was fantastic, with great breakfast options and a relaxing atmosphere.
Stephen
2023-05-15
Luxurious design and attention to detail evident throughout resort, including diverse and high-quality menu options. Exceptional customer service, with staff going above and beyond expectations. Multiple pools, including a two-tiered option with swim-up bar and built-in jacuzzi, and beautiful private beach. Spa facilities available, with hydrotherapy showers and quality massages. a fantastic holiday experience.
James
2023-05-07
The OCEAN VIEW from our room was breathtaking. The staff was amazing, but breakfast was better than photos. Would stay again!
John
2023-05-02
During our romantic getaway at the resort, we thoroughly enjoyed the lush tropical landscaping, the serene ambiance of the 3 pools, and the invigorating experience in the giant jacuzzi. The free Wi-Fi was convenient, and we took advantage of the multi-use tennis courts, adding a fun physical activity to our stay.
My wife says that an expansion of kid-friendly activities would make the resort even more appealing for families with children.
Ashley
2023-04-10
Had a fantastic time at this posh resort with beautiful pools, delicious food, and amazing staff. The spa was heavenly and I felt like royalty. Worth every penny!
Couldn't order a plate of just pineapples. because who wants options, right?
Alfred
2023-04-05
The hotel's design is simply exquisite, with beautiful, well-maintained gardens and elegant decor that exudes a sense of tranquility and charm. The accessibility for senior people was remarkable, with gentle slopes and easily navigable pathways throughout the property, making it easy for us to explore and enjoy the stunning surroundings.
I wish the children of the staff were more attentive to the wet walkways during rainy days, making it safer for senior guests.
John
2023-04-05
I had an amazing time at this hotel! The staff were fantastic and made me feel like royalty. The hotel facilities were clean, and the location was convenient to the airport. The breakfast was delicious and the staff in the different restaurants were all accommodating and friendly.
No negatives from this place.
Henry
2023-03-24
The resort had amazing ocean views, friendly staff, and great pools. The daily activities and shows were enjoyable. Outdoor facilities near the ocean needed better maintenance.
Mary
2023-03-14
As longer term business travelers, we loved the variety of pools and different vibes. The circular pool, although filled with older people, was a cool beach-style walk-in pool. The swim-out room was worth it, the restaurants exceeded expectations, and the staff was incredibly accommodating. The pool cabanas were comfortable and the buffet was surprisingly good. No wristbands were required, which was a major plus. The coffee shop had delicious lattes and iced coffees, and there were never long lines anywhere. Room service was exceptional, always quick and served warm. The swim-up bar was a blast, with seating for couples and a DJ above. Checking in at 6am and checking out at 5pm for a small fee was very convenient. The gym had more machines than expected, and there were plenty of bars throughout the resort for grabbing drinks.
Felt exceptional, nothing was too much trouble.
Denise
2023-03-02
I had a fantastic stay at Haven Riviera! The facilities were beautiful and the boutique feel of the resort made it feel special. The food choices were plentiful and the pools were so much fun. One of the highlights was the water volleyball, where we had a great time working together as a team. The staff were all nice, friendly, and super helpful, especially Lewis and Omar at Tihani and the Mexican steakhouse. They provided wonderful service. The ocean front swim out was an absolute must-have, offering an amazing view of the vast open ocean. I highly recommend this hotel for a memorable and enjoyable stay.
There were a couple of minor drawbacks during my stay. The beach wasn't in the best condition, so if you're specifically looking for a pristine beach experience, this resort might not be the best fit.
Robbie
2023-02-28
Excellent food, comfortable rooms, attentive staff, amazing pools, great coffee shop.
Nothing to dislike.
Jane
2023-02-24
I recently stayed at Haven Riviera for 12 days and it was one of the best all-inclusive resorts I've been to! The beautiful resort, exceptional staff, and attention to detail were outstanding. The food selection and service were top-notch, and the facilities, including pools and bars, were fantastic. The beachfront was stunning, despite some seaweed. The on-site spa was beautiful and the staff went above and beyond to make our stay memorable. a wonderful holiday experience!
Totally recommend this hotel.
Pete
2023-02-16
Our stay at Haven Riviera Cancun was absolutely amazing. The staff were friendly and helpful, the grounds were beautiful and clean, and the rooms were spacious and well-equipped. The food was delicious and there were plenty of activities to enjoy. The hotel exceeded our expectations in every way.
No complaints.
Michael
2023-02-15
The breakfast and lunch buffet was nice, with a good variety of options. the room was spacious and clean, with a super comfortable bed. the seats around the pool were really nice, providing a comfortable place to relax and soak up the sun.
The spa facilities, like the sauna, were only accessible for an additional price, which was disappointing. the water in the pools, including the swim-up room pool, was too cold to fully enjoy.
Erin
2023-02-14
This beachfront hotel offers a variety of dining options including an Italian restaurant and a buffet by the beach. Guests can explore different restaurants within the resort, although some reviews mention that not all of them are equally good. The spacious and comfortable rooms with soft sheets provide a relaxing retreat. The staff is friendly and helpful, ensuring a pleasant experience. Guests can enjoy breakfast above the pool, and the oceanfront rooms offer spectacular views of the coconut tree-lined beach. Several facilities, such as the large round pool and the coffee shop, add to the overall appeal of the hotel.
The walkways outside the rooms can become wet during rain, making it inconvenient for guests to walk regardless of their footwear.
Johnny
2023-02-14
Excellent staff, delicious food, beautiful views, great activities, and spacious rooms.
Simon
2023-02-04
As youngsters, we absolutely loved the spacious and private romance swim-up suite. The room was clean and the designated lounging areas were perfect for relaxation. The king-size bed and large TV added to our comfort, and the decent Wi-Fi was a bonus.
Felt very well, no reason to complain.
Fred
2023-02-04
The pools were fantastic, with different vibes to choose from. the staff was incredibly friendly and accommodating. the restaurants exceeded expectations, and the buffet was better than anticipated.
The beach was disappointing, with piles of algae and a lack of beach club vibes. the food was not great, with small portion sizes and bland flavors.